Frequently Asked Questions
Basic Club Policies
What do we expect of Parents, Players and Staff?
Clear Policies are part of maintaining cohesion and fairness to all of our hundreds of members. Experience is one of the greatest teachers of all, and through that experience Policies may develop and change as the Club grows, improves and changes.
Below are the Major Policies worth knowing about:
Payment Policy
NO Cheque or Cash Payments will be accepted, barring exceptional circumstances. Jumpstart, Homeschool and other Funding Aid are the exceptions as they send funds directly to us after a successful application.
Refund Policy
Requests for refunds must be made in writing to West Kootenay Football administration. Refunds will be given when requests are made in writing to West Kootenay Football administration no less than 7 days prior to the first day of the program. No refunds will be given after the program begins except due to injury. Refunds due to injury will be provided once West Kootenay Football administration receives a letter from the doctor noting the date of the injury. Refunds will then be pro-rated, less $30 administration fee, from the date of injury. Refunds are only given to players cancelling registration for the purpose of not returning to his or her program.
Conduct Policy
As a Recreational Program we follow the Official Laws of the Game published by FIFA each year. Players who behave in a consistently disruptive/rude/disrespectful manner AT ANY TIME will be sidelined, in the knowledge they are welcome to return to play/practice when they are ready to not continue behaving in a disruptive/rude/disrespectful manner. Guardians and Designated Trusted Adults are subject to the same standards of conduct as the players, with the same consequences, wherever a West Kootenay FC activity is taking place. NO REFUNDS will be given for players of a parent who has been banned due to Gross Misconduct.
All players below Grade 7 level must have a designated Adult present on the field during practices and games. This can be a parent or a trusted adult, who must be introduced to the Regional Manager before they are allowed to act in that role.
We are only responsible for player conduct during the practice/match they are engaged in. The Guardian of the player is responsible for their player's conduct at all other times. If a player's misconduct results in property damage; the player's designated Guardian, as listed in their Registration, will be held liable. West Kootenay Football Club has a Board Disciplinary Committee, who will investigate and, if necessary, take action on disciplinary issues.
Disciplinary Outcomes
Should an incident go to the Board Disciplinary Committee, they will investigate and decide upon any necessary actions that need to be taken. Some Examples of Issues that could be brought before the Disciplinary Committee and their outcomes are listed below:
Property Damage – Costs of repairs, including materials, labour and taxes placed upon Guardian.
Consistent Unresolved Disruptive/Disrespectful Behaviour– 1 Practice suspension.
Dangerous Play During Matches (Red Card Given by Referee)– 1 Match Suspension.
Gross Misconduct (Violence, extreme property damage, racism/sexism/bigotry/threatening behaviour, etc)
– Removal from the Program without Refund.
We want to ensure our players and their families have a safe, enjoyable atmosphere to be themselves in. By having these policies and potential outcomes it protects not just our staff and volunteers, but also our entire membership.
